Shipping & Delivery
At Ghariyal, we are committed to a smooth and reliable shopping experience, offering free shipping on all orders. We use Leopards Courier and TCS to ensure secure and timely deliveries right to your doorstep.
Important Note on Deliveries:
Our Courier service requires payment before you can open the package. If you are unsure about your order, you are welcome to visit our store and check the items in person before paying. We want you to feel confident and happy with your purchase.
Order Processing
After placing your order, please send us a screenshot of your order number and transaction details. This confirmation is required for both Cash on Delivery (COD) orders, which need a confirmation amount of PKR 1000/-, and full advance payments. We process all orders within 24-48 hours of receiving this confirmation to ensure prompt delivery.
Delivery Times
Our delivery timelines are as follows:
- Advance Payment Parcels: Typically delivered within 2-3 business days.
- Cash on Delivery (COD): Usually delivered within 4-5 business days.
Order Tracking
Once your order is shipped, you’ll receive a tracking number to monitor your parcel’s journey in real-time, keeping you updated on its progress.
Damaged Parcels
If your parcel arrives damaged, please contact our customer support within 7 days of the delivery date. We’ll assist you with any necessary next steps.
Thank you for choosing Ghariyal! Your satisfaction is our priority, and we’re here to ensure a smooth and enjoyable shopping experience.